AMICA AI TERMS AND CONDITIONS

Last updated: February 11, 2026

1 | BASIC PROVISIONS

1.1 Provider

These terms and conditions govern the rights and obligations between the digital content provider Amica AI and its users. The Provider is Tereza Matuszková, ID No.: 88854591, with registered office at Lechowiczova 2835/31, 702 00 Ostrava, registered in the Commercial Register maintained by the City of Ostrava (“Provider”, “we”, “us”). Contact details: support@amicaai.coach, amica@amicaai.coach.

1.2 Subject of the Terms

These Terms apply to the provision of digital content and services within the Amica AI application, available via the Telegram platform and the web interface www.amicaai.coach.

1.3 Acceptance of the Terms

By starting a conversation with Amica AI in Telegram or purchasing a subscription, you accept these Terms. If you do not agree to the Terms, do not use the Service.

2 | THE SERVICE AND ITS FEATURES

2.1 Description of the Service

Amica AI is a digital mental coach and guide for volleyball players and other athletes. It offers mental training, stress management techniques, and support for sports preparation and recovery. Amica AI is not a licensed psychotherapist, doctor, or coach, and the information provided is for general purposes only.

2.2 Access via Telegram

Use of the Service requires an account on the Telegram platform. You are responsible for the security of your login credentials and for all activities that occur under your account.

3 | ORDER AND CONTRACT CONCLUSION

3.1 Order

The contract is concluded when the order is completed on the web interface www.amicaai.coach and the price of the selected subscription is paid. The order constitutes an offer to conclude the contract.

3.2 Digital Content

The purpose of the contract is the provision of Amica AI’s digital content and services for the user’s personal use at the agreed-upon price.

4 PRICES AND PAYMENT TERMS

4.1 Prices

Prices are shown in the currency displayed before purchase (EUR, CZK) and include all taxes and duties. The purchase is completed only after payment is confirmed by the payment gateway.

4.2 Payment Methods

Payments are processed securely through third-party payment processors. We do not store full payment card details.

4.3 Subscription and Automatic Renewal

By purchasing an Amica AI subscription, you agree to recurring payments. Your subscription automatically renews at the end of each billing period (month/year) until you actively cancel it. Before each renewal, you will be charged the same amount as your original payment unless a price change has been announced.

To cancel automatic renewal, you may:
– Enter the /stop command in your conversation with Amica AI
– Cancel your subscription through the payment gateway referenced in your payment confirmation
– Contact support at support@amicaai.coach

Access to Amica AI remains active until the end of the current paid period even after cancellation. Unused messages from the current period do not carry over to the next period and will be forfeited.

4.4 Refunds

We follow the refund policy displayed at checkout or required by law. For assistance, please contact support@amicaai.coach.

5 | RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1 Provider’s Rights and Obligations

– The Provider undertakes to provide digital content and services to the extent corresponding to the purchased subscription.

– The Provider reserves the right to update and improve the Service without notice.

5.2 User Rights and Obligations

– The User has the right to use the Service for personal use in accordance with these Terms and Conditions.

– The User may not use the Service to violate laws, harm others, spread malware, infringe intellectual property rights, or generate prohibited content (incitement to hatred, harassment, sexual content involving minors, etc.).

6 | PRIVACY AND DATA SECURITY

6.1 Zero-Access Policy

Amica AI operates under a strict zero-access policy, according to which no individual from the Provider’s team, employees, contractors, or subcontractors has access to:

– The content of messages exchanged between Users and Amica AI

– Personal data provided by users in conversations

– Derived information obtained from such conversations

6.2 Technical Architecture

All user messages and information are encrypted on our servers using standard encryption. Data is decrypted only within secure and isolated systems for communication with AI models.

6.3 Legal Exception

This commitment is subject only to legally binding orders from courts or government authorities of appropriate jurisdiction.

7 | INTELLECTUAL PROPERTY AND CONFIDENTIALITY

7.1 Copyright

The Service and all original content, features, and functionality are the exclusive property of the Provider and its licensors, protected by Czech and international intellectual property laws. The User does not acquire any ownership rights by using the Service.

7.2 Restrictions on Use

Digital Content is made available to the User for personal use only. The Digital Content (or any portion thereof) may not be redistributed or made available for use by others without the prior written consent of the Provider.

7.3 Confidentiality

The User is required to maintain the confidentiality of the information required to access the Service.

8. WITHDRAWAL FROM THE CONTRACT (CONSUMERS)

8.1 Exception to the right of withdrawal for digital content

Pursuant to Article 1837(l) of the Italian Civil Code, the consumer does not have the right to withdraw from the contract for the supply of digital content unless it was supplied on a tangible medium and was provided with the consumer’s prior express consent before the withdrawal period expires.

8.2 Consent to delivery before the withdrawal period expires

By starting to use the Amica AI service, the consumer expressly consents to the delivery of the digital content before the 14-day withdrawal period expires and acknowledges that with this consent, the consumer loses the right to withdraw from the contract.

8.3 Consumed messages

Messages consumed while using the Service constitute delivered digital content that cannot be returned. The Provider therefore has the right to charge a pro-rata price for messages already consumed.

9 LIABILITY

9.1 Limitation of Liability

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. You acknowledge that you use the Service at your own risk and that how you use the information and the results you obtain are entirely up to you.

9.2 AI Disclaimer

Amica’s AI conversations are generated by artificial intelligence and may be inaccurate or inappropriate. Use your own judgment before acting on any information.

9.3 Health Disclaimer

The Service is not a substitute for healthcare. The Provider is not responsible for the results you experience from using the Service, nor is it liable for any monetary or non-monetary damages.

10 | UK TERMINATION

The Provider may immediately suspend or terminate your access if you violate these Terms or if required by law. You can stop using the Service at any time by sending /stop in the Telegram chat.

11 | CHANGES TO THE TERMS

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms and Conditions on this page and updating the “Last Updated” date.

12 | FINAL PROVISIONS

12.1 Applicable Law

These Terms and Conditions are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, as amended, and, if the User is a consumer, also by Act No. 634/1992 Coll., on Consumer Protection, as amended.

12.2 Dispute Resolution

In the event of a dispute between the Provider and the Consumer, the latter may also avail themselves of the option of out-of-court dispute resolution. In this case, the consumer may contact the out-of-court dispute resolution body, the Czech Trade Supervision Authority (www.coi.cz).

12.3 Contact

For any questions, please send an email to support@amicaai.coach.

Thank you for using Amica AI!